As a part of our service offering to customers, delivery with Global Watch Shop is always free. We dispatch all of our orders using fully insured, registered courier services, who will require a signature at your address upon receipt of the delivery. If you are not at your place of delivery when the courier arrives, a card will be left for you to make alternative arrangements for a time that suits you.
All orders despatched using the 'Next Day' service will be scheduled between the hours of 8am - 1pm. We aim to despatch all orders on the day your funds have cleared through our bank. Should - for any reason - the order not be shipped, one of our members of staff will contact you.
All items need to be returned directly to Global Watch Shop within 7 days. When sending returns via the postal service, it is the sender’s responsibility to ensure that all goods have sufficient insurance to cover them in the event of any misfortunes.
Purchases may also be returned to our offices, but by appointment only. To make an appointment, please call our offices. The number can be found on our Contact Us page or at the bottom of each page on the website. When returning items to Global Watch Shop, the item(s) must be in original condition and packaging, accompanied by the despatch note or receipt.
All return payments are made via bank transfers. Payment is made on the day we receive the items back into our possession.
We do not offer cash for returns, in accordance with money laundering laws.